Speak Calmly to Someone Waiting for Emergency Help
Introduce yourself, explain what you know and listen. Calm support should accompany the emergency call and continued attention to the person’s condition. [...]

Introduce yourself, explain what you know and listen. Calm support should accompany the emergency call and continued attention to the person’s condition. [...]

Keep emergency access clear from a safe position. Bystanders can reduce obstruction without trying to control live traffic. [...]

Learn firm direct pressure and recognise when emergency help is needed. A practical bleeding-control course builds skills beyond a written checklist. [...]

An adult who is unresponsive and not breathing normally needs urgent action. Learn CPR and AED use through practical training. [...]

Tell the emergency operator about responsiveness and breathing. Gasping is not normal breathing, and a changing condition needs immediate attention. [...]

Avoid unnecessary movement after a crash. Call for professional help and follow emergency instructions when safety or lifesaving care requires movement. [...]

Do not wait for a deadline after serious trauma. Call for help promptly and use the waiting time for safe, appropriate support. [...]

Replace a general request for help with a specific, safe task and a clear reply so important jobs are not assumed to be done. [...]

Prepare a clear emergency call: location, road direction, hazards and what you can observe, followed by the operator’s questions. [...]

A useful response starts with a safe approach. Check traffic and other hazards before trying to help at a road crash. [...]